• FAQ

    FAQ

    • What are the timetables of the reception and of the cash office?

      The reception is open from 8.00 to 22.00
      The cash office is open from 8 to 12.00 and from 18.00 to 22.00
      If you intend to leave before 8.00 a.m. you must pay the bill the day before

    • What are the check-in and check-out times?

      For pitches, check-in is from 8 to midnight. Check-out must be before 12.00 (midday) otherwise an additional night will be charged.
      For MOBILHOME check-in can be from 14.00 to midnight. If you arrive after midnight, simply inform the camping in advance. Check-out must take place within 10.00

    • Can I make a reservation for a camping pitch or camping spot?

      Yes, reservations are made for all types of camping units on the campsite. You can make online reservations, but also by e-mail, fax or telephone. BOOKING ON-LINE.
    • How do I book a Mobil home?

      Mobil home booking is mandatory: send us a fax or an email, or make the BOOKING ON-LINE
    • Cancellation Policy

      Penalty applicable to deposit:
      cancellation with at least 30 days advance notice: no penalty; the hotel will refund the amount paid withholding 5 euro for handling expenses-refund is not applicable to non-refundable room bookings
      50% from 30 to 16 days prior to arrival date;
      100% from 15 days prior to arrival date or in case of no-show or anticipated departure;
      100% In case of pre-paid rate non-refundable

      On the act of confirming your booking a deposit charge will be made on your credit card. This deposit will be: equal to 30% of the full amount in case of a standard rate; of 100%, in the case of non-refundable rate. The reservation will only be definite when you receive BOOKING CONFIRMATION of withdrawal. Please make sure you have correctly entered the number and expiry date of your credit card. In the case of such references not being valid the reservation would be automatically cancelled without notice. Please also check that the expiry date of the credit card you are using is later than the date of departure. The balance of the stay will be paid directly to the camping on the day of your departure.

    • How far is the camping from Venice?

      The camping is approximately 12 km far from Venice (20 minutes)
    • How may I get to Venice by public transport?

      The camping is in an excellent position to visit Venice; indeed, just in front of the camping there is the bus stop, which in about 20 minutes takes you to Piazzale Roma. You may buy bus tickets directly at the camping.
      Here you find timetables and ticket prices.
    • How may I get to Padua by public transport?

      The bus stop is at the entrance of the camping and there is a bus every 30 minutes (the journey takes about 50 minutes).
      Here you find timetables and ticket prices.
    • Is it possible to get to camping from Mestre train station?

      From Mestre train station there there is a bus (number 18) every 30 minutes (the journey takes about 15 minutes).
    • How far is the Camping from the nearest town?

      The nearest town is Oriago and is only 1 km far away.
    • Are pets allowed inside the campsite?

      Yes, you may enjoy the company of your four-legged friends even on holiday, after agreement with the direction, and anyway do not forget a leash and muzzle, to the tranquility of all guests of camping. Pets are allowed on the pitches and Mobil homes.
    • Are Mobil homes equipped with cutlery, crockery etc.?

      Yes, Mobil, homes are equipped with cutlery, crockery, pots and pans, etc.
    • And what about sheets, blankets, pillows and towels?

      Mobil home are equipped with sheets, blankets and pillows. Towels are not included in the price but may be hired at a cost of Euro 1.00
    • Is air conditioning available in Mobil homes?

      All Mobil home with bathroom and kitchen include air conditioning. Only a few Mobil homes with bathroom and without kitchen have air-conditioning not included in the price. If you want it, ask at time of booking. All other accommodations (without bathroom and without kitchen) have neither air conditioning nor fan.
    • Is Mobil homes final cleaning carried out by the guest or by the camping staff?

      Final cleaning is carried out by camping staff and is included in the price.
    • Is there a Wi-Fi connection?

      Yes there is a free Internet WI FI connection suitable in all areas. For fee, it is possible to use a computer inside the bar/restaurant.
    • Is there luggage storage?

      Within the camping, there is a luggage storage (free).
    • Is there a public kitchen?

      [NOT AVAILABLE for 2017]
      Inside the camping, there is a small public kitchen free of charge for all guests. The kitchen is equipped with crockery, pots, pans, etc. There is also a fridge, a freezer to freeze the tiles and a microwave.
    • What is tourist tax? Is it mandatory?

      Yes, Tourist tax is a tax that all guests must pay in addition to the expense of the same staying. This fee will then be paid entirely to the local Municipality. The daily cost for adults is € 0.20. Up to the age of 10 years, children are exempt, from the age of ten until the age of 16 years are entitled to 50% discount.
    • Is it there a time of silence?

      From 23 pm to 7 am any noise that may disturb the rest of the guests is forbidden.
    • Is it possible to rent bicycles ?

      It is possible to hire mountain bikes at a cost of Euro 5.00 per day. Reservation is required at least one day before.
    • Haven’t you found the answer to your question?

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